Terms of Service

Last Updated: September 1, 2026

Welcome to Suds Unlimited LLC, a California limited liability company ("Suds Unlimited," "we," "us," or "our"). By booking an appointment, enrolling in a recurring maintenance plan, or otherwise using our mobile detailing and car wash services (the "Services"), you ("client," "you") agree to be bound by these Terms of Service. Please read them carefully before booking.

1. Service Requirements & Access

Water & Power. Our mobile units are fully equipped to operate independently. If a specific service requires access to an on-site water spigot or electrical outlet, the client must provide authorized access at the time of service.
Location Safety. The service location must be a safe, flat surface — such as a private driveway or legal parking space — where our technicians can work without violating local parking laws or environmental or HOA regulations.

2. Bookings, Cancellations & Weather

Cancellations. We require at least twenty-four (24) hours' notice for any cancellation or rescheduling of a single appointment. Cancellations made with less than 24 hours' notice may be subject to a cancellation fee.
Inclement Weather. In the event of rain, high winds, or other severe weather, Suds Unlimited reserves the right to reschedule your appointment to the next available date to protect service quality and technician safety.

3. Recurring Maintenance Plans

Subscription Basis. Bi-weekly, monthly, and other recurring maintenance plans ("Plans") renew automatically on the agreed schedule until cancelled. Your payment method on file will be charged automatically at each service interval unless otherwise agreed in writing.
Cancelling a Plan. You may cancel a recurring Plan at any time by providing at least fourteen (14) days' written notice before the next scheduled service date. Cancellations received with less notice may result in one additional billed service before the Plan terminates.
Skipped or Missed Visits. If a scheduled Plan visit is skipped due to inclement weather, inaccessible location, or client request, Suds Unlimited will reschedule the visit to the next available date at no additional charge, where reasonably possible.
Price Changes. Suds Unlimited may adjust Plan pricing with at least thirty (30) days' advance notice. Continued use of the Services after a price change takes effect constitutes acceptance of the new pricing.

4. Commercial, Fleet & Dealership Accounts

Separate Agreement. Services provided to dealerships, corporate fleets, property managers, or other commercial accounts governed by a separate Commercial Services Agreement will supersede these Terms.

5. Vehicle Condition & Personal Property

Pre-Existing Damage. Clients must notify our technicians of any pre-existing damage, loose parts, cracked glass, or delicate aftermarket modifications before service begins.
Personal Property. Please remove all valuables, personal belongings, and car seats from the vehicle before our arrival. Suds Unlimited is not responsible for lost, misplaced, or damaged personal items left inside the vehicle.

6. Limitation of Liability

Scope. Suds Unlimited is not liable for pre-existing wear and tear, clear coat failure, oxidized paint, or loose interior/exterior trim that becomes dislodged during standard, properly performed cleaning processes.
Maximum Remedy. If damage is proven to result directly from our technicians' negligence, our liability is limited to the cost of repairing the specific area affected, and in no case will exceed the total price paid for the service giving rise to the claim.
No Warranty. Services are provided on an "as-is" basis with no warranties, express or implied, beyond what is expressly stated in these Terms.

7. Satisfaction Guarantee

We stand behind our work with a 100% Satisfaction Guarantee: if you are not satisfied with the quality of a completed service, notify us within twenty-four (24) hours of service completion and we will re-clean the affected area(s) at no additional charge. This guarantee covers workmanship only and does not extend to pre-existing conditions, concerns raised outside the 24-hour window, or issues arising from factors outside our control. This guarantee does not entitle you to a refund.

8. Insurance

Suds Unlimited maintains general liability insurance covering our mobile detailing operations. Proof of insurance is available upon request.

9. Photo & Marketing Release

Suds Unlimited technicians may take before-and-after photographs of vehicles for quality assurance and marketing purposes. Vehicles will not be identified by license plate, owner name, location, or other personal information in any published materials without your separate written consent. You may opt out of photography by notifying us in advance of service.

10. Indemnification

You agree to indemnify and hold Suds Unlimited LLC, its owners, employees, and technicians harmless from any claims, damages, or expenses arising from your breach of these Terms or misuse of the Services, except to the extent caused by our own gross negligence or willful misconduct.

11. Payment Terms

Due Upon Completion. For non-Plan, one-time services, payment is due in full immediately upon completion of service. We accept major credit cards, debit cards, and electronic payments as specified at booking.
Late Fees. Unpaid balances after the service date may accrue interest or late administrative fees.

12. Dispute Resolution

Informal Resolution. Before pursuing formal proceedings, the parties agree to attempt to resolve any dispute informally by contacting Suds Unlimited directly.
Small Claims. Either party may bring an individual action in small claims court in Orange County, California, for disputes that qualify.
Arbitration. Any dispute not resolved informally or in small claims court will be resolved by binding arbitration in Orange County, California, under the rules of a mutually agreed arbitration provider.

13. Governing Law & Venue

These Terms are governed by the laws of the State of California. Any judicial proceedings will be venued in the state or federal courts located in Orange County, California.

14. Severability

If any provision of these Terms is found unenforceable, the remaining provisions will continue in full force and effect.

15. Changes to These Terms

Suds Unlimited may update these Terms from time to time. Continued use of our Services after changes are posted constitutes acceptance of the revised Terms.

16. Contact Us

Questions about these Terms? Contact us at info@sudsunlimitedoc.com